Tram And Condition
Terms & Conditions – Xilveno
1. Introduction
Welcome to Xilveno. By accessing and using our website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree, please do not use our website.
2. General Conditions
We reserve the right to refuse service to anyone at any time. We may update or modify these terms without prior notice. Continued use of the website means you accept those changes.
3. Products & Services
We offer a variety of problem-solving products across categories such as home, kitchen, pets, garden, fashion, and beauty. All products are subject to availability. We reserve the right to limit quantities or discontinue products at any time.
4. Orders & Payments
All orders must be paid in full at checkout. We accept secure online payments through approved payment gateways. We reserve the right to cancel or refuse any order if fraud or unauthorized activity is suspected.
5. Pricing Policy
All prices are listed in GBP (£) and may change at any time without notice. We are not responsible for typographical pricing errors and reserve the right to cancel orders affected by such errors.
6. Shipping & Delivery
We operate a dropshipping model and ship products directly from our suppliers. Delivery times may vary depending on the product and location within the UK. Estimated delivery times are provided for guidance only and are not guaranteed. Delays may occur due to customs, logistics, or unforeseen circumstances.
7. Returns & Refunds
We accept returns under certain conditions. Items must be unused and in original condition. Customers must contact us within the specified return period after delivery. Refunds are processed after inspection of returned items. Shipping fees may be non-refundable unless the item is defective or incorrect.
8. User Responsibilities
You agree to provide accurate and complete information when placing an order. You are responsible for maintaining the confidentiality of your account and ensuring lawful use of our website.
9. Intellectual Property
All content on this website, including text, images, logos, and designs, is the property of Xilveno and may not be copied, reproduced, or used without permission.
10. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our liability is limited to the amount paid for the purchased product.
11. Privacy
Your personal information is handled according to our Privacy Policy. By using our website, you agree to the collection and use of your information as outlined.
12. Governing Law
These Terms and Conditions are governed by and interpreted in accordance with the laws of the United Kingdom. Any disputes will be subject to the jurisdiction of UK courts.
13. Changes to Terms
We reserve the right to update these Terms and Conditions at any time. Changes will take effect immediately upon posting on this page.
14. Contact Information
If you have any questions about these Terms and Conditions, please contact us through our website.
